#Reflection shoes return policy code#
#Reflection shoes return policy free#

#Reflection shoes return policy code#

If you do not have a Pin Code, enter the last 4 characters from your Gift Card Code as the Pin. Redeeming your TOMS ® Gift Card is easy! Simply enter the Gift Card Code and Pin Code in the corresponding boxes in the Payment step of checkout, then hit 'Apply' before submitting your order.

#Reflection shoes return policy free#

Feel free to reach out to our customer service team with your email address, device, and browser type for further assistance. Please try clearing your browser cache and cookies, and try to check out again.

I am having a hard time completing my order.

If you enter billing information that varies from what your bank has on file, then your order will not go through. Please verify that the billing information you have entered is the same as the information that your credit card issuing bank has on file.

I received an error message when trying to check out.

Please see our Terms of Use for further details and restrictions on the use of TOMS ® Gift Cards and store credit. Please note that if you pay with a TOMS ® Gift Card or store credit, you can pay for the balance of your purchase with a credit card. We do not accept American Express, Discover, Paypal, checks, cash, Afterpay or Klarna at this time. We accept Visa, MasterCard, Apple Pay, TOMS ® Gift Cards and TOMS ® store credit.

What forms of payment does /ca accept?.

Yes! Click below to check your remaining Gift Card balance.

Can I check the remaining balance on my TOMS™ Gift Card?.

TOMS ® reserves the right to change its shipping policies at any time. Please check /ca for current shipping rates and/or any promotions we may be offering. Shipping and handling costs may vary depending upon the rates offered by our shipping carriers and promotions we may run.

How much does shipping and handling cost?.

Due to constantly changing inventory, we cannot guarantee item availability. Once we receive your item(s), please allow 7-10 working days for us to process your refund. If you are concerned that your item may sell out, select the refund to your original method of payment and place your new order right away. Select the store credit refund method if you would like to wait for your return to be processed and credit to be given before placing a new order. If you would like to make an exchange, start a return and ship your item(s) back to us. We price items at such a great deal for a limited promotional period and designate ' All sales are final - No returns' on the product detail page. Please see 'How do I return an item?' for further details.Īny item priced with an ending of $.97 cannot be returned or exchanged. Please note that we do not refund any original shipping costs you may have incurred. Gift Cards (both physical and digital) and other items marked ' All sales are final - No returns' are FINAL SALE and are not eligible for return or exchange. Please account for the time it takes for the carrier to ship your item(s) to our warehouse in Surrey, British Columbia. In order for us to process your return, we must receive your item(s) within 30 days of your order date. All returnable items should be returned unworn, in their original packaging and in saleable condition.

Item(s) that are unworn, unwashed and unaltered, or items that you believe have a manufacturer’s defect, may be returned if purchased exclusively from /ca. Although we strive to get your package delivered within our estimated time frames, there may be delays with the selected carrier. Processing times may take a little longer than normal, due to the necessary precautions our team is observing. Will my order delivery (processing/shipping times) be affected by COVID-19?.

For more information you can visit the CDC website. Regardless, we are ensuring the cleanliness of the distribution center where orders are fulfilled. This may cause a delay in call center responses.įollowing information from the World Health Organization, the likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperatures is also low. Our hours of operation have been temporarily reduced to Monday - Friday, 8am - 5pm PT. To protect the safety of our team and our communities, our call center employees are working from home.

Are there changes in customer call center support?.